Shipping Policy
Introduction
At First Call Associate, we are committed to delivering your products in the fastest and most efficient manner possible. We understand that getting your items quickly is important to you, so we make every effort to process your order promptly.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery delays can occasionally occur. If your order is above 10,000INR, Your shipping is free.
Domestic Shipping Policy
Shipment processing time: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method
- Standard: Estimated delivery time 5-10 business days
- Expedited: Estimated delivery time 10 business days
- Overnight: Estimated delivery time 12 business day
Delivery delays can occasionally occur.
International Shipping Policy
We currently not ship to China, and ship to all other countries. International shipping rates and delivery times vary depending on the destination.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. You will the Tracking link from our 3rd Party Providers once we confirm your order and payments.
Customs, Duties, and Taxes
First Call Associate is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
First Call Associate is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Contact Us
For any questions regarding our shipping policy, please contact us at Firstcallassociate@gmail.com with the SUBJECT OF YOUR ORDER NUMBER.